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QATS HELP CENTER · ACCOUNT & SUPPORT

Delete your QATS account

Delete your account on the website or in the QATS Trader app, and see what happens next.

2 min read4 sectionsIllustrated guide
Open Password & security All guides
Before you start

Close open positions first and make sure no payout is on its way. Deleting cannot be undone, and active accounts end for good.

ON THIS SCREENFind the highlighted controls Click to enlarge
What to look for

Select a numbered step to zoom straight to that control.

Illustrative QATS screen from a test account. Your plan, balances and available actions may differ.
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Delete your account

  1. Sign in at prop.qats.us or in the QATS Trader app.

  2. Open Profile & settings and choose Password & security.

  3. At the bottom, choose Delete account and read what will happen.

  4. Type DELETE and enter your current password. With Google sign-in, sign in again first, then delete the account within 15 minutes.

  5. Confirm. You are signed out everywhere and a final notice goes to your email.

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What has to finish first

  • Close open positions.
  • Wait for a payout that is on its way.
  • A Funded account, partner commission or a payment still being processed needs Support, or some time, before the account can be deleted. The screen tells you which applies.
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What happens next

  • You are signed out everywhere and cannot sign in again. The same email cannot register again.
  • Active accounts end and cannot be restored.
  • Saved cards, API keys and connected apps stop working, and notes and price alerts are removed.
  • Records are kept as the Privacy Policy describes.
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If you cannot sign in

  1. Try password recovery on the sign-in page first.

  2. If that fails, write to support@qats.us from your registered email and ask for your account to be deleted.

WHEN YOU NEED A HAND

Common questions

Can I get my account back afterwards?

No. You cannot sign in again, and the same email cannot register again.

What does QATS keep?

The Privacy Policy explains which records are kept, why and for how long.

I have a partner account too.

Partner accounts are separate and are not deleted with a trader account. Contact Support to close one.

CHECK YOUR RESULT

You’re done when…

You know what has to finish first, and your account shows as deleted once you have confirmed.

If this does not match what you see, use Common questions above or contact support with the page and account details.
NEXT STEP

Continue in QATS

Open the relevant screen to follow the steps in this guide.

Open Password & security
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