Update profile and security

Update profile and display time zone

1. 1

   Open the avatar menu → Profile & settings → Profile.

2. 2

   Update the fields available to your account, photo, and display time zone. Save and check the confirmation before leaving.

3. 3

   Identity-confirmed details can require a separate correction process. A display time-zone change does not alter your account’s risk-day boundary.

Enable an authenticator

1. 1

   Open Password & security and find Two-factor authentication (2FA). Read the current enabled or not-enabled status.

2. 2

   Choose Enable 2FA. In your authenticator app, scan the displayed QR code or enter the setup key privately. Setup expires after 10 minutes.

3. 3

   Enter the current six-digit code and choose Confirm and enable 2FA. Check that QATS now shows 2FA enabled; scanning the QR code alone does not finish enrolment.

4. 4

   After enabling, use an authenticator code at sign-in and a fresh code for each trader or affiliate payout. Never share the QR code, setup key, or codes in chat.

Lost your authenticator? Contact Support for identity-reviewed recovery. Do not disable protection to troubleshoot a payout: disabling 2FA blocks new payout requests until you enrol again.

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Change a password or recover sign-in

1. 1

   For an email-and-password account, enter Current password, New password, and Repeat new password under Password. Use at least 10 characters with upper- and lower-case letters, a number, and a symbol.

2. 2

   Choose Change password and check the result. If you cannot sign in or do not know your current password, use Forgot password on the sign-in screen instead.

3. 3

   If Password managed externally is shown, follow the provider instructions. For Google sign-in, manage your Google password in your Google Account.

Confirm a new sign-in email

1. 1

   For an email-and-password account, open Change email address. Enter the New email address and Current password, then choose Send confirmation code.

2. 2

   Read the code in the new mailbox, enter it, and choose Confirm email change within 30 minutes. Your old address stays active until confirmation.

3. 3

   After confirmation, all sessions are signed out and the old address is notified. Sign in again using the confirmed address.

4. 4

   If the address is managed by Google or another identity provider, follow the message shown. A separate notification email under Notifications does not change your sign-in address.

Verify a phone number and review sessions

1. 1

   Under Phone number, choose the country and calling code, enter your number, and save. Follow the Telegram or WhatsApp ownership-verification option offered by QATS; there is no SMS flow.

2. 2

   After changing a number, complete ownership verification for the new number. Do not treat the previous verification as proof for a replacement.

3. 3

   Under Sessions, review each browser or device and sign-in time. This browser identifies your current session. Sign out an unfamiliar session individually or choose Sign out other sessions to keep this browser connected.

4. 4

   Sign out everywhere also signs out this browser. Externally managed identities can have different session controls; follow the available actions. Session sign-out does not revoke separate API keys or TradingView webhooks.

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